Terms and Conditions

Effective Date: 1/1/2023

Welcome to AdventoursKenya.com, a tours and travel website operated by BloomBright Ventures. By accessing or using our website and services, you agree to the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with these terms, you should not use the website or any of its services.

1. Introduction

These Terms and Conditions govern the use of the AdventoursKenya website (located at www.adventourskenya.com) and services provided by BloomBright Ventures. By using our website, you agree to comply with these terms, including any updates or modifications.

2. Booking and Payment

  • Bookings: When you book a tour or service through our website, you must provide accurate and complete information. All bookings are subject to availability and confirmation by AdventoursKenya.
  • Payment: All tour bookings must be paid in full at the time of reservation unless otherwise specified. We accept various payment methods as outlined on our website, including credit/debit cards, mobile money, and bank transfers.
  • Prices: Prices for tours are provided on our website and may change without notice. The price applicable to your booking will be the one displayed at the time of booking confirmation.

3. Cancellation and Refund Policy

  • Cancellation by You: If you need to cancel your booking, please refer to our cancellation policy on the website. In general, cancellations made within 3 days of the tour departure date may result in a partial refund or no refund at all.
  • Cancellation by Us: If we need to cancel your tour for any reason, we will offer you a full refund or alternative travel arrangements, based on your preference.
  • Refunds: Refunds for eligible cancellations will be processed within 7 business days, subject to our cancellation terms.

4. User Responsibilities

By using our services, you agree to:

  • Provide accurate, current, and complete information when booking or engaging with our services.
  • Be responsible for your actions during your tour and adhere to the instructions provided by our staff or guides.
  • Abide by all applicable laws, regulations, and guidelines when participating in tours or using our services.
  • Respect the rights of other travelers, and treat others with courtesy and respect.

5. Travel Insurance

We strongly recommend that you purchase travel insurance to cover unforeseen circumstances such as illness, injury, or cancellations. AdventoursKenya does not provide travel insurance, and any claims or issues related to travel insurance are the responsibility of the traveler.

6. Liability and Limitations

  • Liability: AdventoursKenya and its partners are not liable for any injuries, losses, damages, or inconveniences caused by delays, cancellations, accidents, or other events outside our control.
  • Indemnification: You agree to indemnify and hold harmless AdventoursKenya and its affiliates, employees, agents, and service providers from any claims, losses, damages, or expenses (including legal fees) arising from your use of our services.

7. Intellectual Property

All content on AdventoursKenya.com, including but not limited to text, graphics, logos, images, and videos, is owned by BloomBright Ventures or licensed to us. You may not copy, reproduce, or distribute any of the content without our prior written consent.

8. Privacy

By using our website, you agree to our Privacy Policy, which describes how we collect, use, and protect your personal information. Please refer to our Privacy Policy for further details on our data protection practices.

9. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, but AdventoursKenya does not endorse or control these external sites. We are not responsible for their content, privacy policies, or practices.

10. Modifications to Terms

AdventoursKenya reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. By continuing to use the website and services after such changes are made, you agree to the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Kenya]. Any disputes related to these terms will be resolved in the courts located within [city or jurisdiction].

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

AdventoursKenya
© A BloomBright Ventures
Email: hello@adventourskenya.com
Website: www.adventourskenya.com